Shipping & Handing

At Popularpopulate (operated by ALBERTO ELIZONDO LLC), we strive to deliver your orders accurately, securely, and in a timely manner. Because our catalog includes a wide variety of items—ranging from compact athletic accessories like weighted wrist bands and yoga mats to heavy-duty machinery like treadmills and exercise bikes—we utilize tiered fulfillment logistics tailored to each product category.

1. Order Processing & Handling Time

All orders are subject to a processing period prior to shipment:

  • Standard Gear & Accessories (Yoga mats, weighted wrist bands, protective gear, kettlebells up to 30 lbs): Processed within 1–2 business days (Monday through Friday, excluding public holidays).

  • Heavy Fitness Equipment (Treadmills, exercise bikes, heavy kettlebell sets): Processed within 2–4 business days. Heavy items require safety inspection, palletizing, and freight carrier scheduling.

Orders placed on weekends or official holidays will begin processing on the following business day. Once your order has been dispatched, you will receive an automated shipping confirmation email containing your carrier tracking code.

2. Shipping Rates & Delivery Timeframes

We partner with major standard couriers (FedEx, UPS, USPS) for regular parcels, as well as specialized LTL (Less-Than-Truckload) freight providers for bulky machinery.

Product Category Shipping Method Estimated Transit Time Shipping Cost

Accessories & Gear


(Yoga mats, wrist bands, protective gear)

 Standard Parcel Ground 3 – 5 Business Days

FREE on orders over $50


($5.99 flat rate under $50)

Medium Gear


(Individual kettlebells, small accessories)

 Priority Parcel Ground 3 – 5 Business Days Calculated at Checkout / Promo Free Tier

Heavy Equipment


(Treadmills, Exercise Bikes)

LTL Freight Shipping


(Curbside Delivery)

 5 – 9 Business Days Calculated based on weight & distance / Flat-rate freight promos

3. Specialized Delivery for Large Equipment (Freight Shipments)

Due to the weight and dimensions of treadmills and exercise bikes, these products require specialized freight handling:

  • Curbside Delivery Service: Freight items are delivered to the curb or end of your driveway. Drivers are not authorized to carry equipment indoors, up stairs, or perform unboxing/assembly.

  • Delivery Appointment: The freight carrier will contact you via phone or email prior to delivery to schedule a required 4-hour delivery appointment window. Please ensure your contact phone number is accurate at checkout.

  • Delivery Inspection: Upon delivery, inspect the outer packaging and crate thoroughly before signing the Bill of Lading (delivery receipt). Note any visible box tears or crushed corners on the carrier's receipt.

4. Order Tracking & Status Updates

Once your shipping label has been generated, you will receive an email containing your tracking link. Please allow 24 to 48 hours for the carrier system to update the initial tracking status. You can track your parcel's real-time journey through our site or directly on the carrier's portal.

5. Shipping Destinations & Address Restrictions

  • Contiguous United States: We ship to all standard residential and commercial street addresses within the lower 48 contiguous U.S. states.

  • P.O. Boxes & APO/FPO Addresses: Due to weight and dimensional limitations, heavy equipment, kettlebells, and bulky items cannot be delivered to P.O. Boxes, APO, FPO, or DPO addresses. Standard accessories may be eligible upon request.

  • Alaska, Hawaii & U.S. Territories: Shipping to AK, HI, PR, and international addresses may require custom freight quotes. Please contact us at shop@popularpopulate.com prior to placing your order.

6. Address Changes & Undeliverable Packages

  • Address Updates: Address modifications can only be processed within 12 hours of placing an order. Once a package or freight crate has left our facility, address rerouting fees charged by the carrier will be the customer's responsibility.

  • Refused Deliveries: If a package is returned to us as undeliverable due to an incorrect address entered by the customer or refused delivery without prior authorization, the customer will be responsible for re-shipping fees or applicable restocking charges.

7. Damaged, Lost, or Stolen Packages

  • Freight Shipping Damage: If a treadmill or exercise bike arrives severely damaged in transit, refuse the delivery with the driver and contact us immediately within 48 hours.

  • Lost in Transit: If your tracking states "Delivered" but you have not received your package, check around your property, porch, or with neighbors. If unlocated, notify us at shop@popularpopulate.com within 5 days of the marked delivery date so we can initiate a trace claim with the carrier.

8. Contact Us

For questions regarding shipping timelines, order tracking, freight scheduling, or specialized freight requests, please contact our logistics support team:

  • Company Name: ALBERTO ELIZONDO LLC

  • Contact Representative: ALBERTO ELIZONDO

  • Store Name: Popularpopulate

  • Customer Support Email: shop@popularpopulate.com

  • Mailing Address: 200 Mesnager St, Los Angeles, CA 90012, United States